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Reviews

We love hearing that our patients are happy. Here’s what they’re saying about the Ecoutez Hearing team!

I needed to get fitted for new hearing aids. I did some minor research and saw that Ecoutez hearing had some decent reviews. I called them and made an appointment. I am so grateful I chose this establishment. Dr. Grace Paddock was the most knowledgeable, professional and helpful hearing doctor I have ever experienced. She helped explain every single aspect of the newest technology available today. If I could give them more than 5 Stars, I definitely would. I don’t give out a lot of reviews, but when I experience a business that goes well beyond even my high expectations, I feel that I need to let others know. Please give Dr. Paddock a try, you will be very happy you did.” -G. P.

A treasure hidden at South Lake. The adventure starts as you enter this place of beauty, kindness, knowledge, the will to work and get the hearing just right. Grace is a Dr. Of Audiology. She is willing to delve deep and find just the right levels to get hearing A+. When you leave Ecoutez, you have complete peace…..knowing your hearing is good, you can understand life again. Please tell your friends this is available. You will do them a good favor, and they will forever thank you.” -A. M.

“I highly recommend Ecoutez of Southlake. Grace and the staff are very professional, patient, and knowledgeable. They are exceptionally qualified to help you through the process of acquiring hearing aids. Their office is equipped with state-of-the-art equipment to help evaluate exactly what will work best for you.” -S. W.

I highly recommend Ecoutez for anyone experiencing hearing difficulty. I had a thorough exam by Dr. Paddock, the audiologist, followed by a review of my test results, and recommendations of solution options. I was able to get fitted for hearing aids at the time of my appointment, and left feeling confident about my decision. It is a very professional environment and the staff and doctor are wonderful!” -S. M.

I had the absolute best experience at Ècoutez Southlake. I was very nervous going in, never having had a hearing test before and Grace made me comfortable instantly. She explained everything she was doing and the why behind it. She was more than happy to fully explain my results to me in a way that was easy for me to understand. I loved the fact that I was able to try the pair she recommended for me for a week to see if they really were going to work for me. I never felt pressured to buy anything at anytime and Grace made it clear that everyone is unique and more expensive doesn’t always mean better, it’s all personal need based. I will recommend Grace and Ècoutez to everyone I know who thinks they may be struggling with hearing loss. Thank you so much for enhancing my quality of life with such kindness, empathy, and grace.” -C. C.

Reviews like these help us reach more people with hearing health needs. If you would like to share your journey at Ecoutez Hearing please click HERE!

Ecoutez Patients Reviews
Ecoutez Hearing

Ecoutez Hearing

Celebrating 3 Years of Proudly Serving DFW Texas

After over 20 years of owning and operating multiple successful audiology offices in The Netherlands, sisters Ilse and Lisette Kolenbrander decided to open their first American location here in Southlake, TX. Since 2020, the Ecoutez Southlake team has had the privilege of treating patients with a variety of hearing health needs. We are so thankful for our Ecoutez family!

Our Staff

Grace Paddock - Doctor of Audiology

Grace Paddock

Doctor of Audiology
Ilse Kolenbrander – Owner/Founder

Ilse Kolenbrander

Owner/Founder