FAQ’s

We think it’s important to be fully transparent with our customers so that you know exactly what you need and how we can best provide for you.

I have mild hearing loss, do I need hearing aids as soon as possible or can I wait?

If you’re experiencing hearing loss, it’s important to start wearing a hearing aid as soon as possible. Hearing and understanding what you hear are two different things. We want you to be able to understand what you hear. This happens by wearing hearing aids as early as possible.

Do I need one or two hearing aids?

Our brains use signals provided by both ears to help understand our surroundings. This is especially important when hearing in background noise or with a group of people. A hearing evaluation will help determine the best possible outcome with hearing aids for your unique needs.

How to clean hearing aids?

The most import step in cleaning hearing aids is changing the wax filter. You may also brush the ports with the brush provided at your hearing aid fitting or simply use a spare toothbrush. Another tip is to wipe the hearing aid and dome with a microfiber cloth.

When I am home alone do I need to wear my hearing aids?

Yes. To get the best results from your hearing aid it is important to wear them the entire day, even in quiet environments. If you are comfortable wearing them when it’s quiet, it is much easier when things get noisy.

What are the best hearing aids?

There is a huge variety in hearing aids. Especially the adaptability of the hearing aid in noisy surroundings. The faster and smarter the hearing aid, the better you will hear and more you will be able to understand. At Écoutez, we offer only the hearing aids that meet our high standard of function and form.

Is it possible to listen to music with my hearing aids?

Does Willie Nelson play the guitar? Of course you can listen to music! Using your hearing aid to listen to music will provide a superior sound quality.

Are hearing aids outdated? Can I get surgery instead?

Like most technology, hearing aids are becoming more powerful and more efficient. We offer only the most stylish and innovative hearing aids at Écoutez. Also, with many types of hearing loss it is not possible to get a surgery. This is why hearing aids offer the best solution.

How to pair hearing aids to phone?

Hearing aids now have Bluetooth capabilities for your smart phone! This means you are able to connect your devices and listen to music or take a phone call. To connect your hearing aids to an iPhone simply go to Bluetooth or hearing devices in Accessibility, turn your devices off then on again, and select your hearing aid when it pops up.

Can a hearing aid be invisible?

Hearing aids have become quite discrete. Your family may notice your improved hearing before they notice your hearing aids.

Are hearing aids covered by insurance?

The easiest answer is maybe. If you are unsure if your health insurance plan includes hearing aid coverage, our billing team would be happy to provide an estimate of your plan’s coverage. Simply give our office a call!